CUI's Commitment to Quality
CUI Inc is committed to establishing, implementing, maintaining, and improving processes necessary to design and distribute electro-mechanical components for the purpose of consistently meeting customer, statutory, and regulatory requirements.
CUI Inc has been certified to the ISO 9001:2008 Quality Management Systems standards and guidelines. CUI has achieved the ISO 9001:2008 certification from BSI Management Systems. ISO 9001 is accepted worldwide as the inclusive international standard that defines quality.
For a copy of our quality manual please send a request to firstname.lastname@example.org.
CUI recognizes the importance of staying in compliance with the latest international environmental regulations. This area serves as a resource for obtaining information regarding the RoHS and REACH initiatives along with CUI's position on each measure.
The RoHS (Restriction of the use of certain Hazardous Substances) legislation restricts the use of certain hazardous substances to levels of less than 100-1000 ppm used in electronic products.
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REACH is a European Community Regulation that gives greater responsibility to the industry to manage the risks from chemicals and to provide safety information on the substances.
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CUI is currently developing our conflict minerals program, working with suppliers to perform due diligence and implement policies and procedures to accurately disclose country of origin information for conflict minerals (3TGs) used in CUI products. CUI is endeavoring to have all 3TGs sourced from areas other than the DRC or adjoining countries or from conflict free zones.
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CUI products are warranted against defect in materials and workmanship under normal use and service. This warranty does not cover damage or wear resulting from abuse, accident, misuse, negligence, improper storage or handling, unauthorized adjustment or alteration, or repair by anyone other than CUI. In the event of a defect covered by this warranty, CUI, at its option, will provide repair, replacement, or credit for products that are defective within the warranty period. The warranty period varies by product type and can be found on the product data sheet. The warranty set forth herein is in lieu of, and exclusive of, all other warranties, express or implied. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE SPECIFICALLY EXCLUDED. In no event will CUI be liable for any collateral or consequential damage. This warranty is extended to the original purchaser and customers of CUI’s authorized distributors. Return of products that were purchased from an authorized distributor must be made through the distributor.