CUI's Commitment to Quailty

CUI's Commitment to Quality

CUI Inc is committed to establishing, implementing, maintaining, and improving processes necessary to design and distribute electro-mechanical components for the purpose of consistently meeting customer, statutory, and regulatory requirements.

ISO 9000

CUI Inc has been certified to the ISO 9001:2008 Quality Management Systems standards and guidelines. CUI has achieved the ISO 9001:2008 certification from BSI Management Systems. ISO 9001 is accepted worldwide as the inclusive international standard that defines quality.
For a copy of our quality manual please send a request to quality@cui.com.

Materials Compliance

CUI recognizes the importance of staying in compliance with the latest international environmental regulations. This area serves as a resource for obtaining information regarding the RoHS and REACH initiatives along with CUI's position on each measure.

Product Lifecycle

CUI's Lifecycle Milestones notifications are created to ensure that changes affecting form, fit, or function of products, and product obsolescence are communicated to the customers.

Limited Warranty

CUI products are warranted against defect in materials and workmanship under normal use and service. This warranty does not cover damage or wear resulting from abuse, accident, misuse, negligence, improper storage or handling, unauthorized adjustment or alteration, or repair by anyone other than CUI. In the event of a defect covered by this warranty, CUI, at its option, will provide repair, replacement, or credit for products that are defective within the warranty period. The warranty period varies by product type and can be found on the product data sheet. The warranty set forth herein is in lieu of, and exclusive of, all other warranties, express or implied. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE SPECIFICALLY EXCLUDED. In no event will CUI be liable for any collateral or consequential damage. This warranty is extended to the original purchaser and customers of CUI’s authorized distributors. Return of products that were purchased from an authorized distributor must be made through the distributor.