CUI's Commitment to Quality

CUI provides high quality products and services by meeting applicable requirements and continually improving processes with the goal of exceeding customer expectations.

ISO 9001:2015

CUI Inc has been certified to the ISO 9001:2015 Quality Management Systems standard. ISO 9001:2015 is accepted worldwide as the international standard that defines the guidelines for a quality management system.

Ethics and Compliance

CUI recognizes the importance of staying in compliance with the latest international environmental regulations and supply chain security best practices. This area serves as a resource for obtaining information regarding the RoHS and REACH initiatives, Conflict Minerals, CTPAT supply chain program, and the RBA Code of Conduct.

Product Lifecycle

CUI's Lifecycle Milestones notifications are created to ensure that changes affecting form, fit, or function of products, and product obsolescence are communicated to the customers.

Limited Warranty

CUI products are warranted against defect in materials and workmanship under normal use and service. This warranty does not cover damage or wear resulting from abuse, accident, misuse, negligence, improper storage or handling, unauthorized adjustment or alteration, or repair by anyone other than CUI. In the event of a defect covered by this warranty, CUI, at its option, will provide repair, replacement, or credit for products that are defective within the warranty period. The warranty period varies by product type and can be found on the product data sheet. The warranty set forth herein is in lieu of, and exclusive of, all other warranties, express or implied. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE SPECIFICALLY EXCLUDED. In no event will CUI be liable for any collateral or consequential damage. This warranty is extended to the original purchaser and customers of CUI's authorized distributors. Return of products that were purchased from an authorized distributor must be made through the distributor.